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Help » Questions for members

For helping, you we have compiled a selection of questions and answers. If your request is not among them, please send your question to support@PorzellanService.com.

 Questions for members
I have sold some china and want now to deliver it. What must I pay attention to?
Please use for the packing nothing but stable boxes which have at least a thickness of wall of 2 - 3 mm. The padding of the packaging should have at least 50 mm all around. The different items must have enough distance from each other and should be wrapped additionally. For the padding you may use crumpled newspapers, or packaging chips, air cushion foil, or something like that. Seal the packing with an untearable adhesive, and take care that the package endures a height of fall of approximately 1 m without damage.

Advice:
Please get into contact with the buyer about the date of delivery and settle the question of an insurance of transportation.

»  How can I advertise an offer to sell or to buy?
»  My offer to sell or to buy has changed. What can I do?
»  Why is the continuance of the articles limited to 90 days?
»  How can I contact someone who has advertised an offer to buy or to sell?
»  I am out of reach for a certain time. What can I do with my advertisements during this time?
»  I have bought some china and want it to be delivered to me. What should I pay attention to?

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